Privacy Policy

1. Information We Collect

We collect information you provide directly:

• Account information: name, email address, username, phone number
• Profile data: avatar preferences
• Financial data: deposit and withdrawal transaction records, wallet balances
• Game data: rounds played, seats purchased, winnings
• Communications: support chat messages

We automatically collect:

• IP address and approximate location (country level)
• Browser type and device information
• Usage data: pages visited, features used, timestamps

2. How We Use Your Information

• To provide, operate, and maintain the Service
• To process transactions and manage your wallet
• To verify your identity for financial operations
• To communicate with you about your account, rounds, and winnings
• To detect and prevent fraud, abuse, and security threats
• To comply with legal obligations

3. Public Information

To protect your privacy, only your first initial and country flag are shown to other players during games. Your full name, email, and other personal details are never displayed publicly. Your User ID may appear in provably fair draw verification records.

4. Data Sharing

We do not sell your personal data. We may share information with:

• Payment processors (Cozeni, DuranPay) to process deposits and withdrawals
• Law enforcement when required by law or to protect rights and safety
• Service providers who assist in operating the platform (hosting, email)

5. Data Security

We implement industry-standard security measures including encrypted connections (TLS), secure password hashing, rate limiting, and transaction isolation to protect your data and funds.

6. Data Retention

We retain your account data for as long as your account is active. Transaction and game records are retained for compliance purposes. You may request account deletion by contacting support.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Object to or restrict certain data processing
• Data portability (receive your data in a portable format)

To exercise these rights, contact us through the in-app support chat.

8. Cookies

We use essential cookies for authentication and session management. These are necessary for the Service to function and cannot be disabled.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification.

11. Contact

For privacy-related questions or requests, contact us through the in-app support chat.